Privacy Policy

Last updated: October 3, 2026

Rajelak ("we") provides shops and local businesses with digital loyalty cards that live in the phone's wallet (Apple Wallet and Google Wallet). This policy explains what information we collect, why, who we share it with, and how you can access it or ask us to delete it.

It covers our website, the loyalty cards we issue for businesses, and our contact forms and ads on Facebook and Instagram.

1. Information we collect

From business owners who contact us or subscribe:

• Name, phone number, email address, and the business name and type.
• What you submit in our "request a free demo" forms on Facebook or Instagram, or send us by email.
• Subscription and billing details (card details are handled directly by the payment provider, not by us).

From a business's customers who add a loyalty card:

• What the business asks for at sign-up, usually name and phone number, and sometimes email and date of birth.
• Card activity: stamps, points, cashback balance, rewards, and the visit and purchase dates the business records.
• Technical data needed to update the card and deliver notifications (a device push identifier and the wallet type).

From website visitors: the site uses no tracking or advertising cookies. Fonts load from Google Fonts, so Google may see your device's IP address when the page opens.

2. How we use it

• To reply to you, give you a demo, and set up your account and your shop's card.
• To run the card: add stamps and points, update balances, and send the notifications the business chooses.
• To give the business reports about its customers (who came back, how much they spent, who has not returned).
• To protect the service from misuse and to meet legal obligations.

We do not sell your information, and we do not use it for third-party advertising.

3. Who is responsible for a business's customer data

A customer who adds a particular shop's card is that shop's customer. The shop decides what it asks for and what it sends; we process the information on its behalf and only on its instructions. Questions about a specific shop's card can go to the shop or to us.

4. Who we share it with

• The business whose card you hold, which sees your card details and activity.
• Technology providers we use to run the cards, hosting and storage. They are bound to protect the data and not use it for anything else.
• Apple and Google, so the card can be saved to the wallet and notifications can be delivered.
• Meta (Facebook, Instagram and WhatsApp) when you fill in an ad form or message us through them.
• Authorities where the law requires it.

Some providers may store data on servers outside Israel, with appropriate safeguards.

5. How long we keep it

For as long as the account or card is active, and afterwards only as long as needed for the purposes above or as the law requires (for example, billing records). Information from ad forms is deleted if no subscription follows within 12 months.

6. Your rights

• Ask to see the information we hold about you.
• Ask us to correct or update it.
• Ask us to delete it, or to stop notifications and marketing messages.

To stop a card's notifications right away, remove the card from your phone's wallet or turn its notifications off in the card's settings. For anything else, email us and we will respond within 30 days.

7. Security

Data is transmitted encrypted (HTTPS), and access is limited to the people and systems that need it. No system is 100% secure, but we work to protect it.

8. Children

The service is not directed at children under 16, and we do not knowingly collect their information.

9. Changes

We may update this policy from time to time. The date above shows the latest version, and significant changes will be announced on the site.

10. Contact

For any privacy question or request: rajealkloyalty@gmail.com